What you see
Mokxi AI's panel shows one of the messages below in place of an answer. Find the one you see. How the panel works is in Mokxi AI.
Mokxi AI is for signed in accounts. Free accounts get 5 questions a day, the Pro trial 50 (5 on a trial that started without a card before November 9, 2026), Lifetime Pro 25, Pro and the other paid plans 100, and Ultra (no longer sold) 500.
"Sign in to ask Mokxi AI. It is free."
Mokxi AI does not answer signed out. Sign in, or make a free account, and ask again. The Checkup and the help articles work without signing in.
"You are out of questions for now"
Your questions for the day are used. They come back one at a time through the day, not all at once at midnight, and the panel shows a timer for the next one. Under it are the ways to get more now, such as a question pack, or more questions a day with Pro. Prices are on /pricing and in the panel, in your own currency where it can.
Everything that is not a question stays free while you wait: the Checkup and its fixes, the help articles, and Talk to Dane.
"Slow down a little" and "a lot of questions this hour"
However many questions you have, nobody can ask more than 4 a minute or 30 an hour. "Slow down a little" says when you can ask again. "That is the most questions anyone can ask in a day" is the same kind of limit for the whole day: 120 questions, packs included.
"You have used your share of the class questions for today"
In a class with Mokxi AI on, students share the class's questions: 5 a day for each student on the roster, and at most 10 for any one student. More come tomorrow.
"Mokxi AI is off for your class"
Mokxi AI stays off for students in a class until their teacher turns it on. Ask your teacher. Teachers turn it on with Mokxi AI: off on the class page, as in Mokxi AI for your class.
"Mokxi AI is not available on this account"
Mokxi AI is always off for younger children's accounts and class logins. The Checkup and its fixes still work, and so do the help articles.
"Fix it is resting for now"
At busy times, or after a lot of use on one account, Mokxi AI runs on a backup model that does not write code, so Fix it waits. It comes back by itself; there is no set time. You can still ask questions.
"Each fix gets one second try"
A fix that did not compile gets one free retry. After that, ask again in your own words, or paste the error and ask what it means.
"That question is too long"
Keep a question under 2,000 characters. Mokxi AI already sees your project, so you do not need to paste the whole sketch.
"Mokxi AI is busy" or "Mokxi AI is not available right now"
Mokxi AI could not answer this time. Try again in a moment. The help articles and Talk to Dane are in the tabs at the bottom of the panel.
"Could not reach Mokxi"
The question did not get through. Check your connection and try again.
Still stuck
Write to us from /support with the exact message, or use Talk to Dane in the panel.