What arrives
The newsletter is what shipped and one circuit worth opening, once every two weeks. Beside it are more lists, and you choose which you want. Under Notifications in Settings they are grouped like this:
- Account: Account and billing notices. Your trial, plan and receipts: when a trial or plan is about to end, and when it has. These are about your account, so they always come and cannot be turned off.
- Learning: Circuit challenges (a circuit challenge now and then, only if you turn it on) and Tutorials and projects, circuits to build step by step.
- News: The newsletter, Product updates (new parts, boards and editor features), Board news (new ESP32, Uno, Pico and STM32 models), Compiler and firmware (notes on the in-browser toolchain) and Community picks (projects other people built).
- Teaching: Classroom and teachers, using Mokxi with a class.
- Tips and offers: Tips and how-tos and Offers.
Tips and how-tos, and Offers
Tips and how-tos is about getting going rather than news: a few short notes from Dane in your first weeks, tips during the Pro trial, the odd check-in, a well done at a level or streak milestone, and the streak reminder. At most one of these arrives every three days.
The streak reminder goes when you have a streak of three days or more, have not done anything that counts today, and have no freeze to cover the day: one email between 7 and 10 pm says your streak ends tonight. It needs a time zone on your account (Settings, Profile), and comes at most once a week. See streaks and badges.
Offers carries notes about Pro, new plans and the odd discount, and a reminder if you left Checkout halfway.
None of the lists go to a student in a class or a child under 13.
Getting it with an account
The sign-up form has a ticked box, "Send me Mokxi news and tips. Unsubscribe anytime." Untick it and no lists are sent. The box carries over to the Google, Microsoft and GitHub buttons too.
There is no confirmation email for this. Your address is already confirmed by the sign-in itself: the provider checked it, or you followed a link we sent to it. If you sign up with a password, you are subscribed when you confirm your address, not before.
Where the law asks for a clear yes first (the EU and EEA, the UK, Switzerland and Canada), Tips and how-tos and Offers wait for that yes. Elsewhere a new account starts on them and on Product updates, and can turn any of them off.
Some accounts never get list mail:
- a student in a class, including a sign-up on the way into a class, and an account that joins a class as a student later
- a child under 13 whose account a parent set up with us
- an address that has unsubscribed or bounced before
Signing up without an account
One field and one button, in the site footer and on /newsletter.
The lists are shown ticked on the page, so what you are agreeing to is in front of you rather than in a preferences screen you never open. Unticking one is a click, not a requirement.
You are subscribed right away, with no link to follow. One welcome email arrives, "You're subscribed to Mokxi news", saying what you will get. If somebody else typed your address, that email has a one-click unsubscribe and you will not hear from us again.
An address that has unsubscribed or bounced before is never put back by the form. Nor is a throwaway (disposable) address, one whose domain cannot receive mail, or the address of a student in a class or of a child under 13. The form says the same thing either way, so it cannot be used to find out who reads Mokxi news. To come back after unsubscribing, use the resubscribe link on the unsubscribe page.
The bell and browser notifications
Everyone signed in has a bell at the top right of the site header and the editor. It lists what is new for you: replies from support, work a teacher handed out, this week's challenge, a streak about to end, a level up, what is new in Mokxi, and, for an adult who pays for their own account, a trial or pass ending soon, a failed payment and a renewal. The number on the bell counts only the ones that matter to you: support replies, work from a teacher and your own billing. The rest wait in the panel without counting.
It is quiet by default, and easy to turn off. Turn off notifications, at the top of the bell panel and in Notifications in Settings, removes the number, the dots and every browser notification at once. Hide the bell takes it out of the header, and both come back from the same place.
Browser notifications are off for every kind until you turn one on. The browser asks for permission only when you press Allow browser notifications, never on its own. Each one has a Turn off button, and the bell has the same switch in browsers that do not show buttons on a notification. The bell sends no email. A student in a class and a child under 13 get the bell only, never a browser notification.
Changing what you get
From the link at the foot of any newsletter or the welcome email, or from Notifications in Settings. Both open the same preferences, and you can turn individual lists off without leaving altogether.
Leaving
Every newsletter, and the welcome email when you are subscribed, carries a one-click unsubscribe, the kind mail clients put a button on. Pressing it takes you off every list at once, with no confirmation page to wade through.
If you change your mind, the same link puts you back on the default lists.
An address that has unsubscribed stays unsubscribed. Nothing, including an import, can put it back without you.
Where it comes from
Sign-in mail comes from noreply@mokxi.com and list mail from
hello@mokxi.com. If you reply to a support message, the reply lands back on
the ticket. See /support.