Source: https://mokxi.com/docs/account/delete-account
Updated: 2026-11-10

Accounts and plans

# Delete your Mokxi account

How to close your Mokxi account and delete your data, what is deleted and what we keep.

Open the editor All the docs

### Contents

Start here The editor Boards Parts Accounts and plans Signing in Your account and Settings Plans: Free, Pro, Lifetime Pro and Classroom The Pro trial Billing The plan card and Billing in Settings Delete your Mokxi account The Android app The student discount Invites Giving Mokxi as a gift The creator program The Mokxi API The MCP server: Mokxi in your AI app The mokxi command line Simulation tests in CI Switch from Wokwi CI The newsletter Live collaboration Classrooms Lessons and the learning game Hobby builds Troubleshooting Reference

Docs / Accounts and plans / Delete your Mokxi account
Mokxi team · Accounts and plans

## Delete your account

- Sign in at mokxi.com, in a browser or in the Mokxi app.

- Open your account's Danger zone: Account, then
Settings, then Danger zone.

- Press Close account, type your handle or email to confirm, and press
Delete my account.

Want a copy first? Download my data in the same place gives you everything
your account holds as one file.

If you pay for a plan on the website, cancel it first from Billing in Settings: the account cannot be closed while a subscription is
still set to renew. A plan already set to end does not stop you. A Google Play
subscription is canceled with Google for you when you close the account. If
Google cannot be reached, the account stays open and the page tells you how to
cancel in the Play Store first.

If you have not signed in for a while, you are asked to prove it is you before
the account closes: sign in again, or give your password or two-factor code.

Can't sign in? Write to hello@mokxi.com from the account's email address and
we delete it for you within 30 days.

## What is deleted

Right away: your profile, projects, learning progress, streaks and badges,
class memberships, referrals, Mokxi AI question counts, your activity record, and
the support conversations you started from the account or its email.

Within 30 days: the copies in our backups.

## What we keep

- Billing records, for as long as tax law requires.

- A report you made about a project, so we can act on it, without your name.

- Other support conversations, for two years from the last message.

## Delete some of your data and keep the account

- A project: open My projects, then Delete on the project.

- Your profile photo, name or bio: Account, Settings, Profile.

- The leaderboard: untick the box on /leaderboard.

- Anything else: write to hello@mokxi.com and we delete it within 30 days.

The full details are in the privacy notice.

Previous: The plan card and Billing in Settings Next: The Android app

### On this page

Delete your account What is deleted What we keep Delete some of your data and keep the account

### Other guides

The Android app Mokxi on Google Play: what the app is, buying Pro in it through Google Play, and how to cancel or get a refund. The student discount Pro at half price, verified by a school email address, for twelve months at a time. Invites Invite a friend, you both get 7 days of Pro: your link, what counts, and what it gives. Refer your school for a year of Pro once it pays.